Support
Medication App Support
For app support, privacy questions, or developer correspondence, contact Adz Dev Coding by email. There is no web contact form and no Medication App account to sign into.
What to include
- Medication App or Medication Journal version, if available;
- Android version and device model;
- a short description of what happened;
- the smallest safe set of steps that reproduces the issue;
- whether the issue concerns Today, History, Catalogue, Insights, Settings, backup, import, or reminders.
What not to include
- passwords, tokens, signing keys, or credentials;
- real medication histories unless absolutely necessary;
- JSON, SQLite, or CSV backups containing private journal data;
- screenshots containing account, notification, or device secrets;
- unrelated medical documents.
Basic troubleshooting
- Restart the app and repeat the smallest safe test.
- For reminders, confirm notification and alarm access in Android settings.
- For export or import, confirm that the selected storage provider is available and writable.
- Before importing, remember that a JSON import replaces the current local journal.
- Before clearing app data or reinstalling, export a backup if you need to preserve the current journal.
Medical emergencies
Medication App support cannot provide medical advice or emergency assistance. Contact an appropriate healthcare professional or emergency service for urgent medical concerns.
